Play Responsibly at Cleobetra

At Cleobetra Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are deeply committed to promoting responsible gaming across all markets we serve, including Australia, Canada, New Zealand, Finland, Germany, and 30+ other countries. Our duty as a licensed operator goes beyond providing great games — we are here to ensure that every player on our platform has access to the tools, information, and support they need to stay in control.

Our Commitment to Safer Gambling

Here at Cleobetra Casino, we take our responsibility seriously. We operate under licence ALSI-152406028-FI2, issued by the Government of Anjouan (Comoros Islands), and as part of our regulatory obligations, we are required to implement robust responsible gaming measures. We work continuously to create a safe, transparent, and fair environment for all players who choose our platform.

Gambling is a form of entertainment, not a way to make money or solve financial problems. We encourage all our players to approach gaming with this mindset. At Cleobetra Casino, we provide resources and features that help you enjoy your time on our site while maintaining healthy habits.

Know the Signs of Problem Gambling

We want every player to be informed and self-aware. Problem gambling can affect anyone, regardless of experience or background. At Cleobetra, we encourage you to reflect on your gambling habits regularly. Below are some warning signs that gambling may be becoming a problem:

  • Spending more money on gambling than you can afford to lose
  • Gambling to escape stress, anxiety, or personal problems
  • Chasing losses by placing larger or more frequent bets
  • Feeling restless or irritable when trying to reduce or stop gambling
  • Neglecting work, family, or social responsibilities due to gambling
  • Borrowing money or selling possessions to fund gambling activity
  • Lying to friends or family about your gambling habits
  • Feeling unable to stop or control your gambling despite wanting to

If any of these signs resonate with you, we strongly encourage you to use the self-help tools we provide or reach out to one of the professional organisations listed at the end of this page.

Responsible Gaming Tools We Provide

We at Cleobetra Casino have developed a suite of practical tools designed to help you stay in control of your gaming activity. These features are available to all registered players at any time through your account settings or by contacting our support team.

Deposit Limits

At Cleobetra, we allow you to set daily, weekly, or monthly deposit limits. Once a limit is in place, it will take effect immediately. Any request to increase a limit will be subject to a cooling-off period to ensure the decision is considered carefully.

Loss Limits

Our Cleobetra Casino platform lets you define the maximum amount you are willing to lose within a specific time period. This tool helps prevent impulsive decisions during a losing streak and keeps your spending within a budget you are comfortable with.

Session Time Limits

We provide the option to restrict how long you can play in a single session. You may also activate session reminders, which will alert you when a set amount of time has passed. At Cleobetra, we believe time awareness is key to responsible play.

Reality Check

Our reality check feature sends you periodic notifications while you play, reminding you of how long you have been active and how much you have spent. This simple tool can make a significant difference in keeping your gaming experience grounded and manageable.

Self-Exclusion

If you feel that you need a break from gambling, we at Cleobetra Casino offer both temporary cooling-off periods and longer-term self-exclusion options. During self-exclusion, your account will be suspended and you will not be able to access our platform, receive promotional offers, or be targeted by our marketing communications.

  • Short-term breaks: 24 hours, 7 days, or 30 days
  • Extended self-exclusion: 3 months, 6 months, or 12 months
  • Permanent self-exclusion: indefinite closure of your account

To activate self-exclusion, please contact our support team via 24/7 live chat or email us at support@cleobetra.com. We will process your request promptly and without question.

Account Cooling-Off Period

At Cleobetra, we also offer cooling-off periods for players who want to take a short step back without committing to full self-exclusion. During this time, you will not be able to deposit or place bets, giving you space to reassess your habits.

Protecting Underage Players

We at Cleobetra Casino are committed to preventing underage gambling. Our services are strictly intended for individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). We conduct age verification checks as part of our KYC (Know Your Customer) process, and we reserve the right to request supporting documentation at any time.

If you share a device or computer with minors, we strongly recommend using parental control software to restrict access to gambling websites. Some widely used tools include:

  • Gamban — blocks all gambling-related websites and apps
  • Net Nanny — family-friendly content filtering software
  • Kidlogger — monitors and restricts online activity for children
  • Bet Blocker — free tool to block access to gambling sites across devices

We take any reports of underage gambling extremely seriously. If you suspect that a minor has accessed our platform, please contact us immediately at support@cleobetra.com.

Gambling Is Not a Source of Income

At Cleobetra Casino, we want to be transparent: gambling outcomes are based on chance, and no strategy guarantees consistent winnings. Our games are powered by certified random number generators, and the house edge is a built-in feature of all casino products. We encourage you to set a strict entertainment budget — only gamble with money you can comfortably afford to lose, and never chase your losses.

New players can also explore our Cleobetra Casino welcome bonus offers, which are designed to give you a fun start — always within responsible limits.

External Support Organisations

We at Cleobetra Casino are not mental health professionals, and we recognise the importance of directing players to qualified support services. If you or someone you know needs help, we encourage you to contact one of the following independent organisations:

  • Gamblers Anonymous — www.gamblersanonymous.org — peer support groups worldwide
  • GamCare — www.gamcare.org.uk — free advice, support and counselling (UK & international)
  • BeGambleAware — www.begambleaware.org — information and helpline for problem gambling
  • GamTalk — www.gamtalk.org — online peer support community
  • Gordon Moody Association — www.gordonmoody.org.uk — residential treatment programmes
  • Gambling Therapy — www.gamblingtherapy.org — free global online support

Contact Us About Responsible Gaming

Our support team is available around the clock to assist with any responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or simply want to talk through your options, we are here for you 24 hours a day, 7 days a week. You can reach us through our live chat on the Cleobetra official website, or by emailing us directly at support@cleobetra.com. We are committed to responding quickly and with care.

To get started safely, use the quick Cleobetra Casino sign up process and set your responsible gaming preferences from day one.

At Cleobetra Casino, we are proud to be part of a responsible gaming culture — one where player well-being always comes first. Please play within your means, set your limits, and remember: gambling is meant to be fun.